WhatcomTalk Answers the Question: What is Content Marketing?

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Let WhatcomTalk help tell your business' story. ©WhatcomTalk.

Marketing efforts are the cornerstone of every business, and yet in a world filled with information and ads around every corner, consumers have never been blinder to traditional forms of marketing.

Content marketing is a way to reverse that trend.

While consumers may mute the television or change the radio station during commercials, or close a pop-up ad online without even thinking about it, content marketing is different — it is a unique form of marketing that benefits not only the business, but also the consumer. Consumers not only tend to read content marketing pieces, they often enjoy them, at least when it’s done right.

Business Development Professional
At WhatcomTalk, our team of professional writers can craft your message to share with our readers. ©WhatcomTalk.

Content marketing revolves around content — articles written about a business, person, event or place that offers something relevant and interesting to the reader. In the case of WhatcomTalk and its sister properties, these articles focus on positive stories in the community. We believe commerce is an integral part of any community and we aim to become part of the word-of-mouth network that helps promote our amazing local businesses.

When a business works with us, we pair the business with one of our writers, all of which live, work and play in the same communities they write about. The writer then works closely with the business to craft a story to share that business’ services or news with our readers. Want to share an overview of what you’re all about? Or a piece about a specific service you offer or an upcoming event? Or highlight a story about someone who used your service? Content marketing is the perfect avenue for all of these. Stories are completely customized to what you’d like to share.

This article about Village Books’ retiree Robert Gruen is a great example of content marketing. Rather than highlighting a product that Village Books sells, this article tells the story of long-time Village Booke employee Robert Gruen on the cusp of his retirement. It’s not a commercial; it’s a meaningful piece of content that connects with the community.

Village Books, Robert Gruen
In this article, WhatcomTalk tells the story of long-time Village Books employee Robert Gruen. Photo courtesy: Amy Blackwood.

Our writers understand what’s important to their communities, and when they write about a local business, that local expertise helps them further connect a story to the community, whether they’re writing about a farmers market, a funeral home, bus service or a local service provider, like a chiropractor, dentist or insurance agent.

The result is an article that helps to promote the business, but also to educate local readers about great things to do, services or people in the community around them.

Once a story is complete, that’s where content marketing really shines. We publish the content to our Community Social Network, and then share it with our social media subscribers. Content will reach hundreds to thousands of local readers through these efforts alone. But after that, content stays on WhatcomTalk forever. Customers access the static link and use the story repeatedly for social media, email campaigns or other outreach.

Readers also continually will find the story through search or social media shares, allowing the stories to live on long after they’re published, too.

WhatcomTalk is a digital media company sharing positive stories about people, places and businesses in Whatcom County. WhatcomTalk offers content marketing and online options to advertise across our community social network in Bellingham, Lynden, Ferndale and beyond. Advertise with WhatcomTalk to reach your target market, grow your brand, and measure results.

 

Bellingham/Whatcom Chamber of Commerce — The Voice of the Business Community for 100+ Years and Counting

Bellingham/Whatcom County Chamber of Commerce
For 100 years, the Bellingham/Whatcom Chamber of Commerce has supported and worked for the Bellingham and Whatcom County business community. Photo courtesy: Jack Carver/Whatcom Museum Photo Archives.

“Throughout our 100-year history, the chamber has always worked to improve conditions for our Bellingham and Whatcom County business community,” says Bellingham/Whatcom Chamber of Commerce President and CEO, Guy Occhiogrosso. “It has always been our initiative to grow healthy businesses, attract quality employers and a talented workforce, and truly help build a community with a strong sense of place.”

Laying a Strong Foundation

In 1903, the Fairhaven Chamber of Commerce became the Bellingham Chamber of Commerce when the surrounding townships of Fairhaven and Whatcom were consolidated and formed the city of Bellingham. The Bellingham Chamber of Commerce’s first president, Lin Hadley, took the reins in 1904, taking on the task of becoming the voice of a growing business community.

Bellingham/Whatcom Chamber of Commerce
1956 — Bellingham/Whatcom County Chamber of Commerce Secretary checks a Geiger counter with a man from the Atomic Energy Commission. Photo courtesy: Jack Carver/Whatcom Museum Photo Archives.

The early days of the Bellingham Chamber of Commerce saw it function more as a government entity with its focus on key issues such as tolls, roads and the ferries. They organized the Civilian Defense Committee which was prepared to respond to local emergencies including Geiger counter training by the Atomic Energy Commission. The chamber also served as the Better Business Bureau before there was a BBB. With a small government in the county, this local chamber of commerce was definitely the go-to organization for anyone nearby looking for information and support.

Even in those early days, the Bellingham Chamber of Commerce always held economic development high on its priority list.

The focus back in the 1900’s was to attract new residents to the area to fill vacant jobs within the mining community. This effort would also go a long way in building a successful and thriving business community.

It was in 1928 that the chamber advocated for the continuation of the ferry service between the San Juan Islands and Whatcom County. Also during this time, the Aviation Committee began its exploration into attracting “aeroplanes” to the county, fully aware that future prosperity would possibly come to the community.

Over the years, the Bellingham/Whatcom Chamber of Commerce continued to ensure that new businesses, new industry and new growth were a constant theme.

Ferries, Planes and Automobiles

During the 1950s, through the efforts of the Airport Committee and in cooperation with the Junior Chamber of Commerce, the first airshow was sponsored for the purposes of gathering information about customs practices. As a result of that air show, enough information was gathered and a bill was introduced to the United States Congress to provide that certain aircraft may travel between the US and Canada without requiring the owners or operators to reimburse the US for extra compensation paid to custom officers and employees. This bill, HR5501, was passed in 1957, paving the way for improved cross-border commerce.

Bellingham/Whatcom Chamber of Commerce
The 1957 Air Show, organized by the Bellingham Chamber of Commerce and the Jaycees. Photo courtesy: Jack Carver/Whatcom Museum Photo Archives.

In 1966 the Bellingham/Whatcom Chamber of Commerce lobbied that the Alaskan Marine Highway place its ferry terminal to the lower 48 states in Bellingham. Those efforts paid off in 1989 when the new Alaska terminal debuted in Fairhaven, bringing enormous exposure and tourism potential to the area. Part of that effort meant the mailing of 20,000 brochures to Alaska residents, communicating the benefits of Bellingham and the placement of the terminal.

Another major event spearheaded by the chamber involved the creation of the Enhanced Drivers License. Under the leadership of former chamber president Ken Oplinger, the passing of the Enhanced Drivers License paved the way for a more streamlined approach to efficiently cross from the United States into Canada and back again.

With each new president, the Bellingham/Whatcom Chamber of Commerce has shifted its focus here and there, but the original objectives of economic development and community and business advocacy have always remained at the forefront of this organization’s mission.

Many people believe that the Bellingham/Whatcom Chamber of Commerce is supported by local tax dollars, but this is not the case. The fact of the matter is that the Chamber of Commerce is an independent nonprofit organization solely supported by member dues and funds raised during chamber-hosted events.

Continuing Traditions, Adapting for the Future

Under the leadership of President/CEO Guy Occhiogrosso, the priorities of the Bellingham/Whatcom Chamber of Commerce have remained focused on the original intent of the chamber, with activities addressing the current issues of homelessness, accessible housing and the lack of affordable housing.

Through the Whatcom County Jobs Summit of 2012, community leaders came together to discuss how to increase the number of jobs in the county and which industries should be specifically targeted.

Bellingham/Whatcom Chamber of Commerce
1955 —The Bellingham/Whatcom County Chamber of Commerce working with the US Chamber of Commerce on a “Program of Work,” similar to our current Jobs Summit. Photo courtesy: Jack Carver/Whatcom Museum Photo Archives.

That discussion continues today with emphasis on identifying opportunities to close the gap between family wage jobs and the cost of living in the area. One question that is often at the forefront of chamber discussions is: What types of jobs and industries should we be attracting to build the community and provide opportunities for business? What industries could we attract that will help us retain graduates from WWU, WCC and BTC?

Economic Gardening, a term referring to finding ways for current local businesses to grow and prosper, is also a current focus of the chamber, as it is as important to attract the new as it is to grow the existing.

While the Bellingham/Whatcom Chamber of Commerce has been a part of some history-making events, its dedication to a strong business community continues to be at the core of this organization. After all, when local businesses thrive, so does the community.

For more information about the Bellingham/Whatcom Chamber of Commerce, visit the Bellingham/Whatcom Chamber of Commerce online.

Bellingham/Whatcom County Chamber of Commerce
119 N Commercial St #110
Bellingham, WA 98225
360-734-1330
bellingham.com

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WhatcomTalk Posts Job Opening for Business Development Professional

Business Development Professional
At WhatcomTalk, our team of professional writers can craft your message to share with our readers. ©WhatcomTalk.

WhatcomTalk is a digital media company based in Bellingham.  We specialize in targeted marketing using our proven Integrated Branding Platform to educate marketers on advertising options to Whatcom County readers.

Job Summary

We are seeking an experienced Business Development professional interested in joining a fast growing organization. WhatcomTalk offers an uncapped commission plan plus base salary with high earnings potential. If you strive to be the best in your field, value a flexible schedule, desire a team oriented and friendly work environment, we want to hear from you.

Responsibilities

  • Maintain and increase client base.
  • Accomplish a set number of sales calls to targeted referral sources.
  • Develop relationships with community referral base to meet targeted financial objective and annual budget.
  • Develop and implement market plan that is consistent with market analysis and reflects current potential referral sources.
  • Responsible for census development through use of marketing programs with both existing and new referral sources.

Requirements

  • At least 3 years experience in sales
  • Proven ability to grow a customer base
  • Energetic, fun personality
  • Previous experience working with a sales team to meet goals

Compensation

Competitive compensation package includes base salary and commission

Submit your resume by August 25 to resumes@whatcomtalk.com.

 

WhatcomTalk is a digital media company sharing positive stories about people, places and businesses in Whatcom County. WhatcomTalk offers content marketing and online options to advertise across our community social network in Bellingham, Lynden, Ferndale and beyond. Advertise with WhatcomTalk to reach your target market, grow your brand, and measure results.

Post-Op Care: Rest and Rehabilitate After Surgery at Lynden’s Christian Health Care Center

Rest and Rehabilitate After Surgery
Christian Health Care Center in Lynden. Photo courtesy: Christian Health Care Center.

Submitted by Christian Health Care Center

“I enjoy convalescence,” Irish playwright George Bernard Shaw once said. “It is the part that makes the illness worthwhile.”

Good luck convincing a doctor of that, though. After surgery, your care team isn’t likely to let you get away with much downtime.

Absolutely critical to successful recovery from surgery is a period of rehabilitation to restore movement and function. When it comes to recovery, extended bed rest is rarely good.

Rest and Rehabilitate After Surgery
Christian Health Care Center, located in Lynden, provides on-site physical therapy so its patients can rest and rehabilitate after surgery, at the same time. Photo courtesy: Christian Health Care Center.

That’s why Christian Health Care Center (CHCC) in Lynden provides on-site physical therapy, partnering with Infinity Rehab, to provide high-quality, focused rehabilitation services to its patients. Their physical therapists work to help patients restore lost movement and function by assisting with basic mobility and balance, pain relief, strength restoration and exercise.

Let’s say you have hip or knee surgery scheduled soon at PeaceHealth St. Joseph Medical Center in Bellingham. Once you’re discharged, there will be no convalescing (sorry, Mr. Shaw). Doctors will prescribe a regimen of physical therapy to help you strengthen your joints and get you back to normal.

A couple of weeks of focused inpatient therapy care can help speed up the healing process while also easing the burden on family members, who won’t have to drive you to appointments, help you with personal care, or fix you breakfast. Nursing professionals are available 24 hours a day at CHCC, meaning you’re never without assistance.

And because you’ll have more time with your therapist than you would during outpatient rehab, healing and recovery times can be much faster. At an in-patient rehab center, you’ll focus on rehab and recovery (and, yes, a little rest), working with physical and occupational therapists on a regular, consistent schedule.

Rest and Rehabilitate After Surgery
Transition services post-rehabilitation are also available for interested patients. Photo courtesy: Christian Health Care Center.

After all that hard work, when you’re ready to return home, CHCC also offers transition support to help ensure you’re set up for success.

Surgery is tough, and recovery is no picnic either. You should focus on the hard work of rehabilitation, and allow trained professionals to take care of the other important stuff, like meals, medication management, nursing care and support.

 

Crystal Ballroom at the Leopold Undergoes Transformation with New Additions

Crystal Ballroom at The Leopold
Photo courtesy: Amy Parsons Photography.

Submitted by Crystal Ballroom at The Leopold

The Crystal Ballroom at the Leopold is undergoing improvements to its event venue, with changes scheduled to be completed in the fall. Located in the heart of downtown Bellingham, at 1224 Cornwall Ave., the facility’s renovations include the addition of a catering prep space, upgraded tables and chairs, and an expanded event area. The historic elegance — including the signature chandeliers — of the Crystal Ballroom will be preserved, which was built in 1929.

Last October, Dan Hammill created a new company, Ballroom Events, which began managing the Crystal Ballroom. The company provides sales, marketing, and venue coordination for the event facility. “We listened to our clients and heard the overwhelming need for a catering prep area and increased capacity. We’re happy to be able to provide both and offer even more for our guests to enjoy at their weddings, parties, and special events,” Hammill says.

For more information, contact 360-406-4702 or visits www.leopoldcrystalballroom.com.

One Dog At A Time Offers 5 Senses Approach to Grooming for Teacup to Medium Size Dogs

One Dog At A Time
One Dog At A Time takes a 5 senses approach to grooming teacup to medium size dogs. Photo courtesy: One Dog At A Time.

Submitted by One Dog At A Time

One Dog At A Time, a personal dog grooming salon in Bellingham, offers a unique five senses approach to dog grooming by positively activating each dog’s sense of smell, hearing, sight, touch and taste. When dogs experience all five senses in a positive way, they have a positive association with the grooming experience and will display “happy feet and expressions” when returning to the salon, says owner Connie Sasaki. “Humans also experience these senses, but I believe dogs experience them to a more heightened degree. One Dog At A Time works hard to ensure that the dog spa experience is nothing but positive and that they will jump for joy when they return.

One Dog At A Time
Groomed dogs are happy dogs. Photo courtesy: One Dog At A Time.

Connie summarizes the experience this way: “As you enter the salon, you will smell a clean environment that is diffused with a lavender scent for health and relaxation. You will also hear soft tranquil classical music playing ever so softly. You and your dog will experience eye-to-eye contact with the owner and a personal greeting that makes both feel welcome. All dogs are cuddled in warm towels after a bath and offered a ZiwiPeak treat (if authorized) that is healthy and includes no artificial preservatives, colors, salt, sugar, fillers or grains. Lots of hugs are given in both direction and a close bonding usually occurs on the first visit. On site there is a fenced-in area for dogs to stretch, relieve themselves or just get a drink”.

Benefits Include:

  • Single dog environment. This is awesome for dogs that do not get along with other dogs.
  • Quiet space. Ideal for dogs that are sensitive to noise.
  • Cage free. The owner is totally engaged with your dog from start to finish.
  • Same groomer. Reduces dog’s anxiety and provides consistent grooming.
  • One-on-one attention provides your dog with 100% attention, which dogs love.
  • Fewer distractions and less noise contribute to a calmer dog and focused groomer.
  • No forced air kennel dryers. Dogs are only hand-dried with various type of dryers.
  • Services are never rushed. Appointments are spaced to give each dog their own private time.
  • Reasonable all-inclusive price based on breed, size, condition of coat and behavior.
One Dog At A Time
An avid dog lover, Connie takes great care to groom your dog as if it were her own. Photo courtesy: One Dog At A Time.

Connie is a certified groomer from the American Grooming Academy located in Temecula, California. She has been grooming dogs since she was a child, but it wasn’t until she retired from HR positions at Stanford University and Watson Wyatt International that she attended the California state certified grooming school. Connie worked for the award winning grooming salon Best in Show located in San Diego, California. She attends national dog shows and events to learn the newest techniques, latest products and often has a booth where she offers her own line of high-end bows and bandanas. One such booth will be at the Whatcom Humane Society’s Annual Dog Days of Summer Run/Walk Festival. This event is free and will be held at Padden Lake on Sunday, August 21 from 10:00 a.m. to 3:00 p.m. For details, contact whatcomhumane.org. Bring your dog and visit the many pet-related vendors, including One Dog At A Time.

For more information about One Dog At A Time, contact Connie by phone or text at 360-223-4644 or email her at OneDogAtATime2016@gmail.com.

 

Makenzi Thomas: Racing Toward her Passions

Makenzi Thomas
Race vehicles often have customized appearances and color schemes, highlighting a creative aspect in the sport. Photo credit: Carla Stewart.

Thirty minutes northeast of Bellingham at Deming Speedway, Makenzi (Kenzi) Thomas, 24, sports a black Star Wars “The Force Awakens” T-shirt under her racing gear. With a driven attitude, Thomas is equipped to race.

Dust from the track rises in heaps, covering the bleachers as spectators cheer cars reaching speeds just over 70 mph. Staff sells raffle tickets to the enthusiastic crowd while the smell of burgers and pizza hangs in the air.

Thomas, a Bellingham native, said she’s been a part of this racing community since she was young, and at age 10 she began racing mini sprint cars with her father. A mini sprint car is a high-powered race car intended for usually short, circular, dirt tracks. Now Thomas has the opportunity to race a Ford Focus Midget, which is a different vehicle and separate race than mini sprints.

Makenzi Thomas
Makenzi Thomas smiles after a satisfying race.

“It’s so weird to say, but I race Midgets now,” Thomas laughed.

She gets to race on account of her long-time racing friend, Ryan Cully. When Cully bought this Midget and asked if Thomas would drive, she had no doubts.

“Well yeah, you don’t turn down a racecar,” she said grinning.

Thomas and Cully are a part of team RPM Race Co.

“I’ve raced my whole life with my dad and family, and now I’m with a different family,” Thomas said. “I’m spoiled to have been given the opportunity to ever have driven a racecar — and I’m so grateful for that.”

Thomas said she has always “rolled with the punches” while racing, whereas this team is “more high strung.” She said she was content with some of her performances, but that she is working on pushing herself to be a little riskier during competitions.

Modifying her driving style and being a part of a new team “has been a weird adjustment but so fun,” Thomas said.

Cully, 24, who raced since he was 11, is thrilled with Thomas and her transition to the team.

“Makenzi has a subdued aggression and is incredibly calculated while she drives,” Cully said. “I like her as part of my team but off the track, Makenzi is just a stellar person.”

The racing community could not agree more. Just recently, Thomas took responsibility for her slight mistake during a race that damaged another driver’s car. Although unintentional and despite the fact that anyone can crash while racing, Thomas said she still feels horrible and made sure to immediately apologize to the other driver, who was thankful and forgiving.

Makenzi Thomas
Dirt spews out from under Thomas and her vehicle as she drifts sharply around the track. Photo credit: Anna Gallagher.

“Kenzi impresses me with her desire,” said Kaleb Hart, 34, experienced pit announcer and writer for Skagit Speedway and Deming Speedway. “There aren’t other racers out there that seem to want to race as much as she does.”

Hart said Thomas is dependable and sportsmanlike in race appearances and makes it to every race possible. Through her consistency on the track and in the racing community, Hart said he can understand how racing is an important source for Thomas’s happiness.

Another foundation for Thomas’s joy is her upcoming wedding this October. Her fiancé and girlfriend of seven years, Maggie Ferguson, 23, understands Thomas’s passion toward racing.

“Sometimes it’s hard to see how much work, effort, money, time and energy Kenzi puts forth, to maybe not even finish a race,” Ferguson said. “But racing is obviously what makes her happy, so it really is worth it in the end.”

Ferguson said she does not know everything about racing, yet attends the races, assists in the pits, and makes it out to RPM’s shop nights to help maintain and wash the race vehicles.

“I’m there to help,” Ferguson said. “Racing has made Kenzi a harder worker” and also complements her artistic side.

Ferguson said how Thomas is self-taught in graphic design. Thomas’s vision is to have her own business titled Landshark Media where her expertise in racing and interest in design could morph into an affordable one-stop shop for racers to get social media help and purchase gear like T-shirts and stickers.

Makenzi Thomas
Race vehicles often have customized appearances and color schemes, highlighting a creative aspect in the sport. Photo credit: Carla Stewart.

Thomas has had paid designing jobs already, Ferguson said.

Many people are eager to see how Thomas’s work ethic, passion and humble kindness will carry her life.

“I’m super excited to be a part of her future,” Ferguson said.

Join the family, friends, and racing fans at Deming Speedway to witness Thomas and many others do what they love most out on the track by taking a look at the current schedule.

 

 

Fairhaven Village Inn — Family Owned Lodging in the Heart of Fairhaven

Fairhaven Village Inn
Family owned and operated, the Fairhaven Village Inn is a quaint, friendly hotel right in the heart in Fairhaven. Photo courtesy: Fairhaven Village Inn.

In an urban setting, tucked among little shops and a couple of ice cream stores, you’ll find the tiny jewel that is the Fairhaven Village Inn. The Village Green is right across the street and Bellingham Bay empties out into the Pacific Ocean just outside the back windows of the hotel. It is a short walk (or drive) to the Bellingham Cruise Terminal and Fairhaven Station. Western Washington University is just up the street, and downtown Bellingham is a short drive away. The Fairhaven Village Inn provides an incredibly convenient place for a staycation with your family, or you could book your visiting relatives for a comfortable stay with plenty to do.

Fairhaven Village Inn
Fairhaven Village Inn is a hidden gem in the Historical Fairhaven District. Photo credit: Libby Liming.

Originally built in 1999 by Ken Imus. Not much of a hotelier, Imus sold the inn to Connie and Gene Shannon just five years after it opened.

Originally from the Midwest, the Shannons moved to Whatcom County so that they could be closer to their daughter while she attended graduate school at Western. They came without a plan, found the Fairhaven Village Inn, and decided to take a leap of faith. They’re glad they did.

When Connie and Gene came to Bellingham and bought the inn, Fairhaven was a quiet little neighborhood in Bellingham. In the years that followed, buildings sprouted at a rapid pace. Condos have been the hottest commodity lately; stepping out onto a balcony on the water side of the hotel, you can watch the construction workers piece together even more additions to Fairhaven.

The Shannons are part of the vital expansions in Fairhaven, erecting South Bay Suites, the structure next to the inn, which is home to a handful of apartments, executive offices, the popular One Paper Boat apparel and gifts and Ovn Wood Fired Pizza.

At a rate mimicking the growth around them, the inn’s staff grew from a single full-time employee and seasonal help in 1999 to nine full-time employees with rotating seasonal staff today.

Fairhaven Village Inn
The bed in one of Fairhaven Village Inn’s 22 guest rooms. Photo credit: Libby Liming.

With all of this growth, it is still a family affair at the Fairhaven Village Inn. The Shannons’ son-in-law is the longest-term employee. He first came to Bellingham to be with Connie and Gene’s daughter. Connie said she needed someone to help with media and facilities. He never left, and he and the Shannons’ daughter live nearby with their children.

Being family-run and with the autonomy not offered through a corporate-managed hotel, the Fairhaven Village Inn is a smaller hotel. They boast 22 fabulous rooms and one large suite in their hotel. Being smaller and non-corporate means they can be more versatile and pay closer attention to their guests. They take customer feedback very seriously and take special care to implement changes necessary to keep their guests happy.

The inn is currently in what Connie refers to as a “fixtures, furnishings and equipment” phase, meaning that they are updating carpeting, upholstering and bedding. The result is obvious when you step into one of their beautifully appointed rooms, sink into one of the armchairs near the fire or fall into the soft bed after your long day exploring the Historical Fairhaven District.

On a walk past the Fairhaven Village Inn during the summer, one could notice the group in spandex, toting their bikes through the lobby and out the front door on their way to Fairhaven Bicycle for a few repairs before continuing on a long ride, or the family with the small kids, laughing over a game of Candyland in the lobby, or the group of ladies on a “girls’ trip” as they cross the street to the Wednesday Farmers Market, or the couple sitting on the second floor porch, watching the outdoor movie from across the street, while enjoying a picnic from the nearby market.

Fairhaven Village Inn
The Fairhaven Village Inn entrance is a welcoming scene, complete with hanging baskets overflowing with fragrant flowers. Photo credit: Libby Liming.

Recently recognized by ABC as the top place for families to stay in the Pacific Northwest, the Fairhaven Village Inn is the perfect place to stay for anyone. For families with kids, larger groups or couples, the inn’s 22 rooms and stunning suite are available for your visit.

For information regarding rates and more, visit the Fairhaven Village Inn online or call 360-733-1311.

Fairhaven Village Inn
1200 10th St
Bellingham, WA 98225
360-733-1311
www.fairhavenvillageinn.com

 

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