Submitted by Whatcom Transportation Authority

WTA’s “paratransit” service is for people whose disability prevents them from riding fixed route buses. In 2019, WTA provided about 217,000 paratransit trips. Just like our fixed route service, paratransit is usually for every type of trip, from medical appointments and grocery runs, to work or school, social outings, recreation, and more. However now, like our fixed route service, paratransit is limited to “essential trips only.”

During the COVID-19 emergency, WTA is offering something new. Paratransit riders seeking a ride to and from the food bank distribution center, can instead have their food delivered by WTA, and dropped off on their doorstep. This not only reduces the number of trips we make, it reduces exposure for riders, drivers, and food bank volunteers.

To request this service, paratransit eligible riders can call the same number they call to book a trip, (360) 733-1144.  People who are not eligible for paratransit may want to contact Whatcom Unified Command. They are also working to organize food bank deliveries to high-risk individuals and families.

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